Privacy Policy

Welcome to BOX 219 GYM. BOX 219 LLC (“BOX 219 GYM,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile app, services, or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• Payment and billing information
• Membership details
• Information submitted through contact forms or sign-ups

We may also automatically collect certain technical information such as:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and tracking information

If you use our mobile application, we may also collect app-related data such as device permissions, location information, and push notification preferences.

How We Use Your Information

We may use your information to:

• Provide gym memberships and services
• Process payments and billing
• Respond to inquiries and customer support requests
• Send service updates, promotions, or marketing communications
• Improve our website, app, and customer experience
• Maintain security and prevent fraud
• Comply with legal obligations

Text Messaging & Mobile Information

By providing your phone number, you consent to receive text messages related to your membership, appointments, promotions, or customer service communications.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt out of SMS communications at any time by replying STOP.

Payment Information

Payment transactions may be processed through secure third-party payment processors. We do not store complete payment card information on our servers.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support marketing efforts. You may disable cookies through your browser settings, though some website features may not function properly.

Information Sharing

We do not sell your personal information. We may share information only when necessary to:

• Provide services through trusted vendors or service providers
• Process payments
• Comply with legal obligations
• Protect our rights, safety, or property
• Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system can be guaranteed completely secure.

Your Rights & Choices

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your information where applicable
• Opt out of marketing communications

To make a request, contact us using the information below.

Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors without parental consent.

Third-Party Links

Our website or app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

BOX 219 LLC

7966 Wicker Ave.

Saint John, IN 46373

Email: info@box219gym.com